Daylika

From the app

1. open the Me tab, then Settings;
2. scroll down to Delete my account;
3. confirm twice.

Without the app

If you no longer have the app, write to contact@daylika.com from the email address of your account. We delete it within 30 days at most.

What is deleted

• your account and your email address;
• your profile: first name, @username, color, photo;
• your progress stored on our servers (episodes, days, streak, cards, listening time);
• your readings aloud, your voice messages, your photos and your videos;
• your messages (in groups and private), your reactions and your corrections of readings;
• your membership of your groups, and your blocks;
• your challenge code;
• if you're a parent: the accounts of the children you added from “My family”, with all their content. A child who signed up alone keeps their account and everything they've learned (their readings, their flame, their progress); they lose the link to your account and their Family seat. If, in their country, they still need a parent's consent, they also lose yours: they leave their groups and have to ask a parent for consent again; with no answer within 7 days, their account is deleted;
• the state of your subscription kept by our server, and the Family seats you gave or received;
• your notification addresses and your agreement to the community rules;
• if you signed in with Apple: the link between Daylika and your Apple Account is cut at Apple.

What the phone keeps (your local progress, your settings) is erased when you delete the app.

What remains, and why

• The groups you created aren't destroyed with your account as long as other people are learning in them: you are simply removed from them. A group that ends up empty is deleted automatically.
• Content removed by our team, or “deleted for everyone” by an admin of its group (a message, a reading, a photo or a voice message): no one sees it any more, but a copy (the content, your name and your email address) is kept for one year, even if you delete your account, then erased. We keep this evidence so we can hand it to the courts if they ask for it.
• Content someone reported that our team hasn't reviewed yet: a copy (the content, your name and your email address) is kept until our team decides, even if you delete your account; if they find nothing to remove, the copy is erased.
• The proof of a parent's consent, for a child's account (who gave it, when, and what they chose; the parent's email address if they answered by email): kept as long as the child's account exists, then one year, even if the parent deletes their own account, then erased, so we can prove that consent was given.
• The reports you made are kept for moderation, without your name, to protect the other members.
• Your purchase history at RevenueCat, our subscription provider, tied to a technical identifier (neither your name nor your email). Write to us to have it deleted too.
• Accounting records related to a subscription are kept by Apple or Google under their own legal obligations: we have no control over them.

Deleting only part of your data

Without deleting your account, you can delete a reading in the app (Me › My readings). For a photo, video, message or any other data, write to contact@daylika.com from the email address of your account: we reply within one month.

What about my subscription?

Deleting your account doesn't cancel your subscription, which is managed by the App Store or Google Play. Cancel it first:

• iPhone: Settings › your name › Subscriptions;
• Android: Google Play › Payments & subscriptions › Subscriptions.