Daylika

1. Who we are

Yoni Kichenama-Gourouvaya, sole proprietor (entrepreneur individuel), SIREN 853 800 332.
Registered address: 173 rue de Courcelles, 75017 Paris, France
Phone: [à compléter par Yoni]
Contact: contact@daylika.com
Publication director: Yoni Kichenama-Gourouvaya
Website host: Netlify, Inc., 512 2nd Street, Suite 200, San Francisco, CA 94107, United States — netlify.com

2. What the app does

Daylika teaches you Arabic. First, the 24-day challenge, one episode a day, to learn to read: the letters, their joined forms and the marks. Then seasons of episodes, to learn words and grammar. You learn together with others, in private groups: readings aloud that your group listens to and corrects, messages, and the league of groups.

Day 1 of the challenge is open to everyone, with no subscription. From day 2 of the challenge, and for the seasons, you need the trial (1 week free, see section 4), a subscription or a Family seat. If you take the placement test (“I can already read”), the test and the first episode of the season it places you in are open to you. Groups, review and practice on what you've already learned stay open without a subscription.

3. Your account and age

You need an account to use the app. You can create one in three ways: with Apple, with Google, or with just an email address and a one-time code; either way, there's no password to remember. Your account lets you learn in a group, find your progress on another phone, and tie your subscription to you rather than to a phone. You're responsible for the email address you provide. An account is personal.

Once you're signed in, the app works offline: you don't need a permanent connection to learn.

Age

Daylika is open in every country, in every language. The country we go by is the one set on the phone (Settings › General › Language & Region):

• under the age of parental consent set by the law of your country (15 in France; for example 13 in Belgium and the UK, 16 in Germany, 18 in some countries; 18 where the rule is unclear): you can only learn with a parent's consent. The child has their own account: either the parent adds them from “My family”, or a child who signs up alone gives a parent's email address, and that parent says yes or no; with no answer within 7 days, or after a no, the child's account is deleted. Nothing a child shares is public, except their first name on their challenge link, if they challenge someone;
• in a country whose law forbids this kind of service under 15, even with a parent's consent, and for now in the United States: Daylika is for people aged 15 and over there, and an account that gives a date of birth under 15 is deleted straight away.

There are no public accounts: what you share stays between you and your groups. Only one thing is public, your group's name and photo in the league, never its members. Private messages only happen between members of the same small group (one that has never had more than 50 members), and never between someone under 18 and an adult. The only exception: under 15, a child also has them with their parents, and with their brothers and sisters under 15. The details are in the Privacy Policy.

4. Subscription

Plans

The people covered include the subscriber and their children's profiles. Each plan is available monthly or yearly, and can be canceled at any time; the cancellation takes effect at the end of the current period (see below). The price shown in the app at the time of purchase is the one that applies: it depends on your country and currency.

Family seats

The subscriber gives a seat from Me › Settings › Subscription and seats, to someone in one of their Daylika groups or to their child. The seat gives the same full access as the subscription, on that person's account only. The subscriber can take a seat back, and the person can leave it, at any time. A person holds only one seat at a time, and there are no seats between two people who have blocked each other: a block removes the seat. If the plan gets smaller, the last seats given stop first; if the subscription ends, all seats stop. To open the seats, our server checks with RevenueCat that the subscriber's subscription is active.

1 week free

If you're eligible (usually only once, under the store's rules), your subscription starts with 1 week free (7 days), with all the content. The price and the date of the first payment are shown before you confirm: the first payment is charged at the end of those 7 days. If you don't cancel at least 24 hours before the trial ends (on Google Play: before the trial ends), the subscription starts at the price shown.

Renewal and cancellation

Your subscription renews automatically every month or every year, depending on the plan you chose, unless you cancel it at least 24 hours before the current period ends (on Google Play: before the renewal date). Payment is charged by the App Store or Google Play.

You cancel in the account of the store you paid through:

• iPhone: Settings › your name › Subscriptions, or in the app: Me › Settings › Subscription and seats › “Manage on the App Store”;
• Android: Google Play › Payments & subscriptions › Subscriptions, or in the app: “Manage on Google Play”.

Deleting the app, or your account, doesn't cancel your subscription.

Refunds

Payments are collected by Apple or Google, never by us: refund requests are therefore handled under their own policies. Where the law gives you a fourteen-day right to cancel (for example in the European Union or the United Kingdom), by asking for immediate access to the digital content you give up that right for the part already provided; your 1 week free gives you time to try the app without paying anything.

5. Community rules

Before your first message (in a group or private), your first photo or video, or the first reading you let your groups hear, the app shows you these rules and asks for your agreement (when a child learns on their parent's phone, the parent agrees for them). Without this agreement, you can't send anything.

• Be respectful.
• Nothing hateful, sexual, violent or dangerous: no harassment, threats, insults, attacks on a religion, an origin, a sex or a disability, and no illegal content.
• No recording, photo or video of someone without their consent, and none of their personal information (address, phone number).
• No impersonation, spam or advertising.
• No sharing your account beyond the seats included in your plan; no extracting or copying the app's learning content to share it elsewhere; no getting around the app's technical limits.

Zero tolerance: unacceptable content is removed and its author is banned from Daylika (their account is deleted).

Every message, reading and profile, and the name and photo of every group in the league, can be reported, and anyone can be blocked. In a group, its admins can also remove a member and delete a message “for everyone”. Every report is read by our team within 24 hours. A filter also blocks some words. To contact moderation: contact@daylika.com.

6. Your content and ours

The learning content, texts, sounds, illustrations and the app's name are protected. Your subscription gives you a personal, non-exclusive and non-transferable right to use them, not a right to redistribute them.

What you share (your voice, photos, videos and texts) remains yours. You only allow us to keep it and show it, in the app, to the people you've chosen (the members of your groups, or the person you're writing to). You can ask us to delete it at any time, and it all goes with your account, except the copy of content that was removed or “deleted for everyone”, kept for one year so we can hand it to the courts if they ask for it (see Deleting your account); how long things are kept is in the Privacy Policy. Only share what you have the right to share.

7. Availability and liability

We do our best to keep the app working, without guaranteeing uninterrupted availability. The learning content is provided in good faith and reviewed; if an error remains, tell us and we'll fix it.

8. If you installed the app from the App Store

Your right to use the app is also governed by Apple's standard license agreement (the Licensed Application End User License Agreement). These terms add to it. From Google Play, Google Play's terms of service apply in the same way.

9. Changes

Any change to these terms will be published on this page, with a new date. We'll let you know in the app about any significant change; if the community rules change, the app shows them to you again before you next send anything.

10. Governing law

These terms are governed by French law, without depriving you of the protection of the mandatory consumer laws of the country where you live. If there's a dispute, we'll look for an amicable solution first: write to contact@daylika.com. You can also use a consumer mediator free of charge: [à compléter par Yoni : le nom et le site du médiateur].